March 24, 2020

Confidential Client: Growing Consumer Finance Business


Our client is a TSX-listed national retailer with a growing consumer finance business.


The company made a decision to replace the incumbent VP Internal Audit & Compliance on a confidential basis.  Due to the importance of the role, the company could not risk having this role vacant so Lakeshore Human Capital was retained to conduct this search.  We were tasked with finding someone who had the requisite senior internal audit experience but who was also a strong leader.


The search timeline did take a few additional weeks as we were limited on what we could share in the market and had to review candidate profiles with our client before disclosing to them who the company was.

Our Process:

We identified a long list of retail and financial services companies and relevant individuals at each. We then went to market on a no-name basis to pitch the opportunity, only sharing what we were authorized to (by the client) on the size and scope of their business. Despite not knowing the identity of our client, we were able to generate interest in the market and interview candidates. Before any candidate met with our client, they were required to sign a NDA (non-disclosure agreement) and we had very few that withdrew upon learning who the company was.


We were successful in placing the new VP Internal Audit & Compliance and were able to maintain the confidentiality of the search so that there was no gap in the position itself.

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